If there is an urgent safety issue at a railroad crossing, what should drivers do?

When encountering an urgent safety issue at a railroad crossing, calling the number on the service sign is the most appropriate action. The numbers provided on these signs connect directly to railway authorities or emergency responders specifically trained to handle such situations. These authorities can quickly assess the danger, ensure the safety of everyone involved, and take necessary actions to resolve the issue, such as stopping train traffic if needed.

In contrast, calling emergency services directly, while it may seem like a sensible option, could lead to delays because dispatch may not have immediate information about the railroad systems. Continuing to drive could put the driver and others at risk, and waiting for assistance without reporting the issue might also prolong the danger. Thus, contacting the number on the service sign not only expedites help but also ensures that the right resources are mobilized to address the specific hazards present at that crossing.